Since the outbreak of Covid-19 we have been committed to looking after our families to the best of our ability.
We are working closely with the government and the funeral sector to make sure we provide you with the best possible service under the current restrictions, whilst providing necessary protection to both you, your family and our staff.
The current message from the Government is that funerals should continue as far as possible, for now, but take into account all of the guidelines issued for minimising the risk of transmission. This includes the need to protect at-risk groups, to avoid large gatherings of people, for good hand hygiene and the avoiding of unnecessary physical contact.
We are taking steps to ensure all initial contact with the family (e.g. the arrangement meeting) is conducted remotely, for example, by telephone or email. So please do not feel offended if we ask to conduct the arrangements remotely as the current Government-advise is for everybody to stay at home. If you are calling us following the death of a loved one at home, you must tell us if the person has died of the Covid-19 Coronavirus or if you are showing symptoms of it. Again, please do not be offended by this, we may also ask you if this is the case; we need to ensure as far as possible the safety of you and our staff at all times. If you need to contact us about arranging a funeral and are already affected by the Covid-19 virus, rest assured, we will do our utmost to help you facilitate the funeral arrangement.